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How betorder Handles Your Personal Information

This privacy policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that data secure.

Account data protectedJazzCash, Easypaisa, Raast payment details handled securelyNo third-party sale of your dataYour right to request, correct or deletePakistan-relevant data contact available
betorder How betorder Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across all account sessions and payment flows, including deposits made through JazzCash, Easypaisa and Raast. Account access uses OTP verification on login so that only you can reach your wallet and transaction history. Our data practices are set out here and updated when our processes change — we notify you of material changes through your registered contact details.

Encryption on Every Session SSL encryption covers your login, account dashboard and all payment flows. This applies to JazzCash, Easypaisa and Raast transactions so your wallet data moves securely end to end.
OTP Account Verification Each login triggers an OTP sent to your registered mobile number. No one accesses your account without that code, which protects your deposit history and personal details.
Cookie and Tracking Transparency We use cookies to keep your session active and to understand how you move through the platform. You can manage cookie preferences through your browser settings at any time.
Data Retention and Deletion We hold your data only as long as your account is active or as long as legal obligations require. Once those periods pass, data is deleted or anonymised from our systems.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access your account data, raise a correction, or ask us to delete information we hold about you, our support team handles privacy requests directly. Send your request with your registered account details so we can verify your identity before acting on it. We aim to respond to data requests within a reasonable period.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can verify your identity quickly and act on your request.
Live Chat Open the chat window on your account dashboard for immediate privacy queries. Our team can confirm what data we hold and guide you through a formal access or deletion request.
Account Dashboard Log in and go to account settings to update your contact details, communication preferences or to initiate a data download request directly without contacting support.

Common Questions About Your Data and Privacy Rights

Real questions about what we collect, how long we keep it, and what you can do about it — answered clearly so you know exactly where you stand.

We collect your name, email address, mobile number and account credentials at registration. If you deposit via JazzCash or Easypaisa, we also record the transaction reference and wallet identifier used.

Payment data is shared only with the processor needed to complete your transaction. We do not pass your JazzCash or Easypaisa wallet details to advertisers, data brokers or unrelated third parties.

Submit a request via live chat or support email from your registered account. Include your account username so we can verify your identity before preparing your data access response.

Yes. You can request deletion through account settings or by contacting support. Some data — such as transaction records — may be retained where required by applicable legal or financial obligations.

Account information is retained for a legally required period after closure. The exact duration depends on applicable financial record-keeping rules in the jurisdiction where you accessed the platform.

We use cookies to maintain your session and understand platform usage. You can adjust or block cookies through your browser settings, though some account functions may not work as expected without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.